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Posts Tagged ‘mailbox’

Disabled Mailbox is not showing in Disconnected Mailbox Area

May 21, 2013 1 comment

In Exchange, when you delete an active directory user account, it does not delete their mailbox automatically. Instead it considers the mailbox to be in a “disconnected” state. The mailbox exists but it is no longer associated to an active directory user account. There are several reasons why you might want to keep the mailbox around and perhaps eventually reconnect it. Today I was working on a very corrupt user account in AD, but the mailbox itself was fine. I simply deleted the user account from AD (after ensuring proper backups were taken), and then recreated a new user account. Now even though the username is the same as the one I just deleted, they contain a different GUID, so they are, in fact, different users. After creating the AD user account, I went over to the Exchange Management Console and the users mailbox was missing from both the Mailbox list, as well as the Disconnected list. The reason for this is because these are moved during a mailbox maintenance process. However you can speed this up.

 

Launch the Exchange PowerShell and run the following

Clean-MailboxDatabase

After that is complete, go back to the Disconnect Mailbox list and refresh the page, and you will find your mailbox.

 

Enjoy!

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Exchange Mailboxes and Disabled AD Accounts

We have all had the issue for a client where an employee leaves and their account should be disabled and usually someone would like to receive email on their behalf…

 Be aware in Exchange 2007 if a Domain account is disabled the mailbox can still receive emails.  This was not the default behavior in Exchange 2000 or 2003.  Exchange 2003 however did have a hot-fix which changed its behavior to that of 2007.  Please see the link below for more information on this.  The point here is to make sure everyone is aware disabling an AD account will not necessarily stop email from being delivered to a mailbox.

http://blogs.technet.com/benw/archive/2007/07/09/exchange-2003-and-disabled-user-accounts.aspx