Home > Troubleshooting Fridays > Blackberry Enterprise Server, error 0x8004011d

Blackberry Enterprise Server, error 0x8004011d


When launching the BES manager, you must be doing so from the BESAdmin user account, and not from any domain administrator account, otherwise you will receive an error about connecting to MAPI. If you see this error, back out and make sure you’re logged on as the BESAdmin (which is a local and domain user, non-admin). This is a “feature” of how Microsoft Exchange 2003/2007 operates, and is not a Blackberry ‘bug’….  You will also see the following error in the application event log: Failed to open default message store, result=0x8004011d

Happy troubleshooting

Advertisements
  1. No comments yet.
  1. No trackbacks yet.

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: